There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase.
Trading Card Game sealed products (such as booster boxes, booster packs, etc) are unable to be returned in any instance. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You will receive an email from us when your order is fulfilled with your tracking number. We reserve the right to do so and do so at our own expense. On occasion we will deem it necessary to add signature confirmation and additional insurance on a package. Any issues are to be handled between you and the shipping carrier or delivery service. POSTAL TRACKINGĪll our packages have tracking included, once it is marked as delivered at your address we have completed our obligation as you have received the package. A lot can happen through out the world that can impede and disrupt delivery of the mail. Once the carrier has picked up your order, all shipping times are estimated. SHIPPING TIMEĭelivery speed after we drop your package into the mail system is the responsibility of the mail carrier. If we do ship by another method than what was selected it's because we believe the package will get to you faster and in a more secure manner. We will do our best to always select the shipping class that you have chosen, occasionally changes will need to be made and we will reach out if there is an issue we can't resolve. Please keep this in mind when anticipating delivery dates. We ship on Monday - Saturday matching the post offices own days of operation, so orders made around the weekend may take longer as Sunday is not a business day.
Please be aware that it can take up to one business day of handling time before your package will enter the mail system.
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